Ocala Voice AI Refund & Guarantee Policy
Last updated July 25, 2026
1. The 30-day guarantee
30 days, money back, no forms and no fight. If your AI Secretary is not answering your calls and capturing your leads in the first 30 days, every dollar comes back, setup fees included.
2. How to claim it
Email zack@turn-keysolution.com or call 352.306.3363 within 30 days of going live. No forms, no retention pitch. We'll confirm and refund everything you've paid, including any setup fee, back to your original payment method within a few business days.
3. After the first 30 days
Past the 30-day window, payments already made aren't refunded. You can still cancel at any time; your AI Secretary keeps working through the end of the billing period you've already paid for, and you won't be charged again after that.
4. How to cancel
Cancellation today is handled directly by us, not through a self-serve form. Email or call using the contact info above and we'll take care of it the same day.